"wistate" Privacy Policy

October 20, 2019 Japan Privacy Policy Release Date:

Updated on February 24, 2020:

Effective Date February 24, 2020:

Version of this Privacy Policy: 2020 V1.2

Presentation clause

Your trust is very important to us (see below definition), we are fully aware of the importance of personal information to you, we will be in accordance with the requirements of laws and regulations, take appropriate security measures to protect your personal information security. In view of this, Shenzhen Zhiguo Internet Technology Co., Ltd. has formulated this Privacy Policy (hereinafter referred to as "This Policy" or "this Privacy Policy") and reminds you that this policy only applies to the "wistate" products and services provided by us.

1. Through this Privacy Policy, we hereby clearly inform you of the way we process your personal information, the purpose, method and scope of collecting and using your personal information, the channels for your inquiry and correction of personal information and the consequences of refusing to provide information, and the terms and personal sensitive information in this Policy that have a significant relationship with your rights and interests. Use bold letters to draw your attention. It is recommended that you read this Privacy Policy in its entirety to help you enjoy quality services and better protect your privacy.

2. It should be specifically noted that this Privacy Policy does not apply to the services provided by other third parties to you, and the personal information you provide to third parties does not apply to this Privacy Policy, unless clearly stipulated by law, we do not bear any responsibility for any third party's use of the information provided by you.

3. We will strictly abide by laws and regulations and collect, process or use your personal information based on legal, legitimate and necessary statutory principles.

4. Before using the "wistate" products and services provided by us, please be sure to carefully read and thoroughly understand this policy, and use relevant products or services after confirming full understanding and consent. If you do not agree with any content of this Privacy Policy, you should immediately stop using the wistate Services. When you use any of the services provided by wistate, you consent to our lawful collection, storage, use, disclosure and protection of your personal information in accordance with this Privacy Policy.

5. Some of our services may require you to provide certain personal sensitive information to perform certain functions. If you choose not to provide such information, you may not be able to normally use certain features in the Service, but it does not affect your use of other features in the Service. If you voluntarily provide your sensitive personal information, you consent to us processing your sensitive personal information for the purposes and in the manner described in this policy.

Please note that we review this policy from time to time and the measures may change accordingly. We encourage you to visit this page regularly to ensure that you are always aware of the latest version of our Privacy Policy.

If you have any questions, comments or suggestions about the content of this policy, you may contact Shenzhen Zhiguo Internet Technology Co., Ltd. according to the communication method set out in this Privacy policy.

Part I Definition

1. Personal Information: refers to all kinds of information recorded by electronic or other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person, individually or in combination with other information.

2. Personal sensitive information: including ID card number, mobile phone number, personal biometric information, bank or other fund account number, property information, whereabouts, transaction information, and personal information of children under the age of 14. Sensitive information will be highlighted in bold and black in the Privacy policy.

3. Deletion of personal information: refers to the behavior of removing personal information from the system involved in the realization of daily business functions, so that it remains unsearchable and inaccessible.

4. We (" We ") : The operator providing "wistate" products and services, namely Shenzhen Zhiguo Internet Technology Co., LTD., the office address is: Room 2907, Block A, Qianhai · Excellence Times Square, Intersection of Haitian Road and Baohua Road, Baoan Central District, Shenzhen. The contact information of the Personal information protection team is: 0755-23917234.

Part II Privacy Policy

This Privacy Policy section includes the following:

I. Collection and use of your personal information

2. Change, delete your personal information, cancel the account, withdraw the authorization

Transfer, sharing and disclosure of your personal information

Security of personal information

V. Use of website beacon technology regarding Cookies

Vi. Personal Information of minors

Vii. How do we store your Personal Information

Viii. Complaints and appeals

Ix. Policy update

I. Collection and use of your personal information

"Personal Information" enables the system to identify each user, and we will collect and use your personal information for the following purposes.

(1) You log in to the APP

In order to facilitate you to enjoy the services we provide for you, including intelligent access control, visual intercom and other functions, we will create an account to log in to the APP according to the basic information provided by your mobile phone number.

(2) In order to provide you with other specific services of the APP, we will obtain your relevant mobile terminal permissions.

1. In order to allow the APP to access the network, we will obtain the permission of your mobile phone to access the network, access network information and access Wi-Fi network information after your authorization. If you do not authorize the permission, the APP may not be able to use normally.

2. In order to support the video display in the meeting, we will obtain the camera permission of your mobile phone after your authorization, if you do not authorize the permission, you cannot display the video in the meeting.

3. In order to support the function of the APP to have conversations in meetings and send voice messages in chats, we will obtain the microphone permission of your mobile phone after your authorization. If you do not authorize the permission, you cannot talk to others through the microphone in meetings.

4. In order to support the APP to load resource files and record application running logs, it is necessary to call the local storage function, and we will obtain the storage permission of your mobile phone after your authorization, if you do not authorize the permission, you cannot load APP resource files and record application running logs.

5. In order to support Bluetooth audio device access, we will obtain the rights to manage Bluetooth devices, use Bluetooth, obtain precise location and access approximate location of your mobile phone after your authorization, if you do not authorize these rights, you cannot discover, pair or use Bluetooth audio devices.

6. In order to ensure the performance of the conference, we will obtain the right to ignore battery optimization of your mobile phone after your authorization. If you do not authorize the right, the conference performance may be affected.

7. In order to support the adjustment of the audio status during the meeting, we will obtain the permission to modify the audio Settings of your mobile phone after your authorization. If you do not authorize the permission, you cannot adjust the audio input and status during the meeting.

8. In order to allow the APP to run the background process after the phone screen is closed, we will obtain the wake up lock permission of your phone after your authorization, if you do not authorize the permission, the background process will automatically close after the phone screen is closed.

9. In order to support the APP upgrade and update, we will obtain the permission to install the APP on your mobile phone after your authorization, if you do not authorize the permission, the app cannot be updated.

(3) With the further enrichment of the functions of the APP, if the subsequent new functions involve obtaining user rights and authorization, we will obtain the necessary permissions for the functions after your authorization and consent. If we do not obtain your authorization, we will not collect and use the relevant information.

(4) In order to provide services to you efficiently, under the premise of complying with national laws and regulations and regulatory policies, we may use the information collected for the following purposes:

• Provide corresponding services.

• Remind you from time to time of new software updates, system requests for updates.

• Provide product support and assistance.

Enable you to create a profile and view your personal information content.

• Respond to user questions and provide appropriate support.

(5) You understand and agree that after collecting your information, we will de-identify the data through technical means, and the de-identified information will not identify you, in which case we have the right to use the de-identified information to analyze the user database and make commercial use of it.

(6) If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will seek your consent in advance.

(7) The Internet is not an absolutely safe environment for your personal information, we strongly recommend to minimize the provision of personal information to third parties, to prevent illegal theft and unauthorized access to bring about information leakage and loss of funds.

Change, delete your personal information, cancel the account, withdraw the authorization

In order to keep your personal information accurate, "wistate" will obtain your personal information from daily user feedback, you can change or delete your personal information by logging into your "wistate" account.

We decide to respond to your request to cancel your account or delete information. When you delete information from our services, we will delete the corresponding information from the backup system as soon as possible.

In order to protect the security of your personal information, we may ask you to provide a written request or otherwise verify your own identity before processing your request when you access, modify and delete relevant information or log out of your personal account at wistate. Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all of your requests and we will respond to your requests within a reasonable period of time

Transfer, sharing and disclosure of your personal information

(A) We assume the obligation of confidentiality of your information, we will not sell or rent your personal information for market interests, transfer, share to a third party company. We will not transfer or share your personal information with any other third party except in the following circumstances.

1. Obtain your express consent or authorization in advance;

2. According to the requirements of laws and regulations or government departments and judicial organs;

3. According to relevant laws and policies and national standards, we have the right to share, transfer and publicly disclose your personal information in accordance with the law, without obtaining your consent, under the following circumstances:

(1) Directly related to national security and national defense security;

(2) directly related to public safety, public health, and major public interests;

(3) directly related to criminal investigation, prosecution, trial and execution of judgments;

(4) To protect the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to get your consent;

(5) Personal information that you disclose to the public;

(6) Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(7) When an academic research institution carries out statistics or academic research in the public interest, and provides the results of academic research or description to the outside world, the information contained in the results is de-identified;

(8) Other circumstances stipulated by laws and regulations;

(b) With your express consent or authorization or your active choice, we will share your personal information with technical partners for the purpose of information processing and storage.

In order to provide the products and services you require, we will share your personal information with our technology partners. We will only share personal information necessary to complete the order process and provide products with our technology partners, and nothing more.

We will collect and prudently share personal information, and use all information to research, prevent, and take action against all illegal, fraudulent, potentially dangerous, and violations of the "wistate" Terms of Use.

(3) Except for the use of user information in accordance with this policy, we will use and share your personal information with the consent of the user. In order to understand user preferences, we will also ask you to take action, such as viewing and indicating whether you agree with the option.

Iv. Security of personal information

"wistate" is committed to protecting the security of sensitive personal information you provide to us. We use common industry security techniques to protect your sensitive personal information from unauthorized use and publication.

We use Secure Socket Layer (SSL) encryption to protect user account information, such as when submitting account information to the network.

We recommend that you take all precautions to protect your personal information when online. For example: keep your account and password information safe, change your password frequently, create complex passwords using numbers and letters, use a secure browser, etc. Please consider more carefully whether you share or even publicly share relevant information when using our services. If our physical, technical or management protection facilities are damaged without our fault, resulting in unauthorized access to your personal information, public disclosure, tampering or destruction, resulting in damage to your legitimate rights and interests, we will not bear the corresponding legal responsibility.

Despite the aforementioned security measures, please understand that there is no such thing as "perfect security measures" on the information network. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information is leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.

In the event of an unfortunate security incident such as personal information disclosure, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you, in accordance with the requirements of laws and regulations. We will inform you about the event by email, phone, push notification, announcement, etc. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

5. The use of website beacon technology regarding Cookies

A Cookie is a small file composed of letters and numbers. It is a website beacon technology used to identify you and other users of the website. It is stored on the hard disk of your Internet access device. Similar to other websites, in order to simplify your navigation and memory Settings, wistate uses Cookies and other technology similar to website beacons to provide you with a personalized experience, so that users can more easily, effectively and quickly access our pages.

Please understand that some of our services are only available through the use of cookies. Cookies cannot read personal information on your device's hard drive, nor can they read cookies created by other websites. In fact, cookies can only confirm the information submitted by the user himself. Allowing the use of cookies on our website allows us to access your Internet browsing habits and use this information to improve your experience. Through this information, we can also understand the usefulness of the website and whether the navigation structure is really helpful to the user.

If permitted by your browser or browser add-on services, you may modify your acceptance of cookies or turn off cookies in "wistate". If you modify your acceptance of cookies or disable cookies of "wistate", it may affect your safe access to the "wistate" website and use of services provided by "wistate" under certain circumstances, especially the "wistate" page that requires account login. Turning off cookies prevents users from logging in.

On the other hand, "wistate" is associated with cookies through website beacons and understands user behavior. Web beacons are a way to collect basic data and manage cookies. They do not collect any additional information on your computer. Turning off browser cookies will stop web beacons from collecting information.

Protection of minors' personal information

"wistate" does not knowingly collect personal information from minors under the age of 14.

If you are a minor, we recommend that your parents or legal guardian read this policy and use our services or provide us with your information with the consent of your parents or legal guardian. In cases where we collect your information with the consent of a parent or legal guardian, we will only use or publicly disclose this information if permitted by law, with the express consent of a parent or legal guardian, or if necessary to protect your rights and interests. If your parents or legal guardians do not agree that you use our services or provide us with information in accordance with this policy, please terminate your use of our Services immediately and notify us in time so that we can take appropriate measures.

If we discover that you have provided personal information about a minor without the consent of a parent or legal guardian, or that we have collected personal information about a minor without the consent of a minor's parent or legal guardian, we have the absolute right to delete such information from our systems despite the fact that we may have anonymized it. The above conditions and requirements for the protection of minors also apply to the protection of other persons without or with limited capacity for civil conduct.

wistate recommends that parents and legal guardians monitor the online behavior of children under 18. Here are a few tips to make the online experience safer for teens:

• Teach youth not to provide any personal information such as name, address, telephone number, school, etc. without the supervision of a parent or legal guardian.

• Understand your child's online behavior and whether the site is suitable for teenagers.

• Review the site's privacy policy and check whether its site treats youth information appropriately. Visit the website for more tips on protecting your teen's privacy.

7. How do we store your Personal Information

(1) Where the information is stored:

Location of Information Storage: Personal information collected and generated by our operations in the People's Republic of China is stored in the People's Republic of China, except for the following circumstances:

1. Laws and regulations have clear provisions;

2. Obtain your express authorization;

In the above circumstances, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.

(2) Information storage time:

We will only keep your information for the period necessary to achieve the purpose stated in the cost policy, unless you agree to extend the retention period, or there is a mandatory retention requirement by law, or the extension of the retention period is necessary to safeguard the social public interest, safeguard the legitimate rights and interests of us and our affiliates and other users. After the expiration of the retention period, we will delete or anonymize your personal information, unless otherwise expressly requested by the relevant government authority, or otherwise stipulated by the effective judgment, ruling or other legal proceedings of the court.

(3) Information deletion and anonymization:

If we decide to terminate the services of "wistate", we will stop collecting your personal information after the relevant services cease operation, send you a notice of the cessation of operation in the form of an announcement on the official website, and delete or anonymize your personal information already held within a reasonable period of time.

8. Complaints and appeals

If you have any complaints or complaints, please call our customer service (0755-23917234), we will feedback you within 7 working days to deal with the result or comments.

9. Policy Update

wistate will update its privacy policy from time to time. If you continue to use the "wistate" Service after this policy update takes effect, you represent that you have fully read, understood and accepted the updated Privacy Policy and are willing to be bound by the updated Policy.